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Café Attendant

2 months ago

Milwaukee, Wisconsin, United States Stella Van Buren Full time

Café Attendant - Stella Van Buren

Job Overview

As a Café Attendant, you will deliver exceptional service to our guests, ensuring a welcoming and professional atmosphere while crafting high-quality beverages and maintaining a tidy environment.

Key Responsibilities

  • Provide outstanding service to guests, anticipating their needs through keen observation and engagement.
  • Maintain composure during busy periods to uphold service standards.
  • Exhibit integrity and knowledge that reflect our values and mission.
  • Stay informed about menu offerings, including daily specials and seasonal items, ensuring proper preparation techniques are followed.
  • Keep your workspace organized and clean, facilitating easy access to resources and products.
  • Monitor product availability and assist with inventory management as necessary.
  • Support the training of new team members by offering constructive feedback and encouragement.
  • Complete daily operational tasks, including setup, side work, and closing duties.
  • Adhere to brand standards and comply with departmental accounting procedures.
  • Safeguard the confidentiality of guest and hotel information.
  • Report maintenance issues and equipment malfunctions in accordance with guidelines.
  • Alert management to any unsafe conditions or suspicious activities.

Essential Competencies

  • Integrity
  • Customer Orientation
  • Active Listening
  • Positive Attitude
  • Time Management
  • Adaptability
  • Organizational Skills
  • Team Collaboration

Required Skills

  • Excellent time management and organizational abilities.
  • Ability to thrive in a team-oriented environment.
  • Comfortable handling busy shifts with a friendly demeanor.
  • Detail-oriented with a passion for quality service.
  • Proficient in basic math skills.

Qualifications

  • High School Diploma or GED.
  • Minimum of six months experience in a customer-facing role.
  • Cash handling experience is preferred.

Working Conditions

  • Regularly required to stand, walk, and communicate effectively.
  • Frequent use of hands for handling objects and food.
  • Ability to lift items up to 30 pounds.
  • Must adjust vision for varying light conditions.
  • Regularly handle food and hot beverages.

Benefits Overview

  • Medical, Dental, and Vision Coverage
  • Life Insurance
  • Employee Assistance Program (EAP)
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Complimentary and Discounted Hotel Stays

Application Process

To apply for this position, please visit our corporate careers page.