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Airport Service Representative

3 weeks ago

Sioux Falls, South Dakota, United States Unifi Full time
Job Overview

We are seeking a highly skilled Airport Customer Service Agent to join our team at Unifi. This is a customer-facing role that requires providing exceptional service to passengers, resolving issues efficiently, and utilizing software to track luggage.

Key Responsibilities
  • Passenger Assistance: Assist passengers with baggage pick-up, resolve issues with delayed or lost items, and handle customer interactions professionally.
  • Luggage Tracking: Utilize computer software to track and catalog luggage, ensuring accurate and efficient processing.
  • Customer Interaction: Handle customer inquiries, resolve issues, and provide first-class service in a fast-paced environment.
Requirements and Qualifications
  • Basic Qualifications: High School diploma or GED, valid In-State Driver's License, ability to pass a pre-employment drug screen, and authorization to work in the United States.
  • Physical Demands: Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly, and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Benefits
  • Competitive Salary: $15.00 per hour, plus comprehensive benefits including medical, dental, vision, and 401(k) retirement plan.
  • Paid Time Off: Enjoy paid time off, early access to pay, and competitive interest rates on purchases through preferred vendor platforms.