Customer Service Operations Manager

2 weeks ago


Mooresville, North Carolina, United States Food Lion Full time
Job Title: Customer Service Operations Manager

Estimated Salary: $65,000 - $80,000 per year.

We are seeking a highly motivated and organized individual to join our team as a Customer Service Operations Manager. This role is responsible for overseeing the day-to-day operations of our front-end store, ensuring excellent customer service, and maintaining a safe and clean shopping environment.

  • Key Responsibilities:
  • Manage all aspects of front-end store operations, including cash handling, inventory management, and customer service.
  • Serve as a role model for exceptional customer service and provide coaching and feedback to associates.
  • Maintain accurate records of sales, inventory, and other relevant data.
  • Ensure compliance with company policies and procedures, including food safety and security protocols.
  • Collaborate with store management to achieve sales goals and improve store performance.


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