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Gaming Product Consultant

2 months ago

Los Angeles, California, United States Razer Full time

Embarking on a journey with Razer means joining a global initiative aimed at transforming the gaming landscape.

At Razer, you will have the chance to contribute significantly on an international scale while collaborating with a diverse team spread across five continents.

Razer prides itself on being an exceptional workplace, offering a unique, gamer-focused #LifeAtRazer experience that fosters both personal and professional growth.


Key Responsibilities:

As a Sales Associate at RazerStore, you will represent our brand, assisting customers in discovering the ideal Razer products and crafting unforgettable shopping experiences.

Your role will be vital in providing exemplary customer service, boosting sales, and meeting key performance indicators (KPIs).

Core Duties:
Deliver outstanding customer service by welcoming, assisting, and suggesting products.
Enhance sales through effective demonstrations, upselling, and cross-selling techniques.
Achieve and surpass sales objectives and KPIs.
Maintain a tidy, organized, and visually appealing retail environment.
Stay informed about product knowledge, industry developments, and promotional offers.
Efficiently manage inquiries, complaints, and returns.
Collaborate with team members to meet store objectives and foster a positive workplace culture.
Assist customers with product selection, provide detailed information, and showcase items.
Operate the cash register and accurately process transactions.
Maintain flexible availability, including evenings, weekends, and holidays.
Uphold company policies and undertake additional assigned responsibilities.

Qualifications:
To excel in this role, candidates must effectively perform each essential duty. The qualifications listed below represent the necessary knowledge, skills, and abilities. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
High school diploma or equivalent is required.
A minimum of 1 year of retail sales experience, preferably in a gaming or electronics environment.
Strong communication, interpersonal, and customer service abilities.
Capability to multitask and thrive in a fast-paced setting while remaining attentive to customer needs.
Basic math and computer proficiency is required.
Familiarity with basic POS systems and cash handling procedures.
A passion for gaming and a solid understanding of gaming products.
Self-driven with a commitment to achieving and exceeding sales goals.
Excellent problem-solving abilities and meticulous attention to detail.
Willingness to work flexible hours, including evenings, weekends, and holidays.

References:
References will be requested upon hire.

Benefits:
Medical, Dental, Vision

  • Pet Benefits
  • FSA, HSA, and Legal Coverage
  • Commuter Benefits
  • Vacation / Sick Leave
  • 401K
  • Sabbatical Opportunities
  • Accident Insurance
  • Paid Parental Leave
  • Life and AD&D Insurance
  • 13 Observed Holidays
  • Long-Term and Short-Term Disability
  • Razer Store Discounts/Razer Gold Allowance
  • Financial Well-Being Program
  • Referral Program.
Salary Ranges (per annum): $41, $68,920.00

Disclaimer:
Exact compensation may vary based on skills, experience, and location.
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