Impound Specialist

4 days ago


San Francisco, California, United States OneMain Financial Full time
Job Summary

We are seeking a highly skilled Impound Specialist to join our team at OneMain Financial. As an Impound Specialist, you will play a critical role in ensuring the timely and effective placement of impound repossession assignments.

Key Responsibilities
  • Review and process incoming impound notices and assignments
  • Communicate with customers and stakeholders to obtain necessary information and resolve issues
  • Recover seized or impounded vehicles in accordance with State and Federal guidelines
  • Maintain accurate records and documentation
  • Collaborate with internal departments to ensure seamless operations
Requirements
  • 1+ year of collections experience preferred
  • Knowledge of repossessions and auto loans preferred
  • High School Diploma or GED required
  • Strong problem-solving skills and attention to detail
  • Excellent communication and customer service skills
What We Offer

At OneMain Financial, we offer a comprehensive benefits package, including health and wellbeing options, 401(k) matching, and tuition reimbursement. We are committed to creating a positive and inclusive work environment that supports the growth and development of our team members.


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