Customer Experience Ambassador

2 weeks ago


Augusta, Maine, United States Nothing Bundt Cakes Full time
About the Role

We are seeking a skilled and enthusiastic Customer Experience Ambassador to join our team at Nothing Bundt Cakes. As a Customer Experience Ambassador, you will be responsible for creating a warm and welcoming environment for our guests, ensuring their orders are fulfilled to perfection, and providing exceptional customer service.

Key Responsibilities
  • Guest Service: Greet and engage with guests, answer questions, and provide recommendations to ensure a positive experience.
  • Order Fulfillment: Take orders accurately, process payments, and ensure timely delivery of products.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to ensure customer satisfaction.
  • Team Collaboration: Work closely with the bakery team to maintain a clean and organized store environment, and support colleagues as needed.
What We Offer
  • Competitive Pay: $9.50 - $10.00 per hour
  • Flexible Scheduling: Opportunities for flexible scheduling to accommodate your needs
  • Cake Discounts: Enjoy discounts on our delicious cakes and treats
  • Training and Development: Ongoing training and development opportunities to help you grow your career
  • Fun Work Environment: A positive and supportive work environment that's fun to be in
About Us

Nothing Bundt Cakes is a leading bakery chain with over 500 locations in 40+ U.S states and Canada. We're committed to bringing joy to our guests and communities through our delicious cakes and exceptional customer service.



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