Fitness Director- St Albans

3 weeks ago


Saint Albans, Vermont, United States Anytime Fitness Full time

Job Title: Member Experience Coordinator

About the Role: We are seeking a highly motivated individual to fill our Member Experience Manager position. As a key member of our team, you will work in a fun, upbeat atmosphere where you'll have the opportunity to improve people's lives through health and fitness.

Responsibilities:

  • Conducting fitness consultations with members to determine their goals and needs
  • Ensuring ongoing touchpoints for all members to provide them with the guidance and support they need to achieve their health and fitness goals
  • Selling personal training sessions and coaching programs to members
  • Overseeing all coaching programs and training services offered by the club
  • Leading the personal training team and providing them with the necessary tools and support to succeed
  • Providing complimentary coaching to members as needed to ensure they reach their goals
  • Maintaining high levels of member retention through regular communication and follow-up
  • Assisting with the upkeep of the club and participating in community-sponsored events to promote the club

Qualifications:

  • Superior communication skills (verbal & written) with the ability to connect with people while motivating them to achieve their goals
  • Customer service experience and a passion for helping others
  • Sales experience and a strong ability to build relationships with members

Salary: The estimated salary for this role is £28,000 - £35,000 per annum, depending on experience. This includes a base pay and commission based on sales and performance.



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