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Retail Store Assistant Manager

2 months ago

Jackson, New Jersey, United States Tapestry Full time

Company Overview:

Since its inception in 1993, Kate Spade New York has established itself as a vibrant and optimistic global lifestyle brand. With a diverse range of products including handbags, apparel, jewelry, footwear, and home decor, the brand is celebrated for its unique identity and commitment to community. As part of the Tapestry portfolio, we are dedicated to pushing the boundaries of what is possible.

Position Title: Retail Store Assistant Manager

Key Responsibilities:

Client & Service Expertise:

  • Develop initiatives that drive business growth and attract new clientele.
  • Meet and exceed store productivity goals, including sales metrics.
  • Ensure all team members complete the sales training program and possess strong product knowledge.
  • Model exemplary customer service and sales practices.

Leadership & Talent Development:

  • Support the Store Manager in achieving financial objectives through measurable performance improvements.
  • Assume Store Manager responsibilities in their absence.
  • Lead by example in achieving personal sales targets.
  • Educate the team on sales strategies and performance metrics.
  • Network within the community to efficiently fill open positions.
  • Conduct regular performance reviews for team members.

Brand Representation:

  • Communicate the Kate Spade New York brand philosophy and aesthetic to both the sales team and customers.
  • Ensure adherence to brand and operational standards for consistency.
  • Implement visual merchandising directives to maintain store presentation.
  • Provide feedback on merchandise performance and customer insights to enhance service and sales.

Operational Excellence:

  • Oversee store opening and closing procedures, including cash handling and security measures.
  • Assist in managing payroll budgets and scheduling adjustments as needed.
  • Enforce company policies with a focus on loss prevention.
  • Ensure accurate processing of all transactions to maintain inventory integrity.

Qualifications:

  • Minimum of 3 years of management experience in a retail setting.
  • Preferred college degree.
  • Experience in luxury goods is advantageous.

Physical Requirements:

  • Availability to work a flexible schedule, including evenings and weekends.
  • Ability to stand for extended periods and lift up to 40 pounds.
  • Comfortable with climbing ladders.

Core Competencies:

  • Drive for Results: Consistently exceeds goals and demonstrates a strong commitment to performance.
  • Customer Focus: Dedicated to meeting customer needs and building lasting relationships.
  • Creativity: Generates innovative ideas and solutions.
  • Interpersonal Skills: Builds effective relationships and communicates with diverse individuals.
  • Learning Agility: Adapts quickly to new challenges and learns from experiences.
  • Perseverance: Demonstrates resilience and determination in achieving objectives.
  • Adaptability: Navigates change effectively and manages uncertainty.

Management Competencies:

  • Strategic Thinking: Anticipates future trends and develops actionable plans.
  • Team Building: Fosters a collaborative and motivated team environment.
  • Courageous Leadership: Provides direct and constructive feedback to drive team performance.

Kate Spade is an equal opportunity employer, committed to hiring and developing a diverse workforce. All employment decisions are based on qualifications related to the position.