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Room Attendant

2 months ago

Colorado Springs, Colorado, United States Colorado Springs Marriott Full time
About Us

At Colorado Springs Marriott, we're dedicated to creating a supportive and inclusive work environment that values diversity, growth, and well-being. Our commitment to a People First culture is evident in our approach to employee development, benefits, and building meaningful relationships.

Our Mission

We strive to create value for our associates, guests, and communities through our dedicated efforts. Our vision is to be an inspired community of forward-thinking professionals committed to enhancing hospitality for associates, guests, and partners.

Key Responsibilities
  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Marriott standards as required by scheduling.
  • Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working.
  • Comply with Marriott standards and regulations to encourage safe and efficient hotel operations.
  • Thoroughly clean and restock the required number of guest rooms per shift.
  • Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Collect soiled linens for laundering, make beds, and replenish room supplies.
  • Perform other tasks/jobs as assigned by the supervisor or manager.
Benefits
  • Exclusive discounts on room rates and experiences at our award-winning hotels.
  • Mental wellbeing support for you and your loved ones.
  • Comprehensive finance and retirement solutions.
  • Performance-based incentives and bonuses.
  • Generous paid time off.
  • Exciting perks and discounts.
  • Professional guidance and support.
  • Competitive health insurance plans.
  • Pet insurance for your furry companions.
  • Skill-enhancing job training.
  • Educational opportunities for career growth.
  • Strong emphasis on work-life balance.
Requirements
  • Engage with guests to ensure their stay is going well.
  • Work as a team to accomplish the goal of resort/hotel cleanliness.
  • Keep work cart orderly and properly stocked.
  • Proper utilization of equipment, supplies, and guest amenities.
  • Thorough cleanliness and sanitation of assigned guest areas.
  • Daily changing and inspection of linens and towels, following the standards set forth in the Green Program.
  • Practice safety standards and be aware of safety hazards.
  • Respect for guests' property should always be exercised.
  • Responsible care of equipment.
  • Reports to work on time and according to posted schedule.
  • Remain alert, courteous, and helpful to guests and coworkers.
What We Look For
  • Someone with housekeeping experience desirable.
  • Someone with an engaging, friendly, and positive personality.
  • Someone with good time management skills.
  • Someone able to work on feet for an extended period.
  • Someone with the ability to communicate effectively.
  • Someone with the ability to move, traverse, position self to reach corners on floors and high places.
  • Someone who can lift, carry, and position loads of at least 25lbs.