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Warehouse Operations Manager
2 months ago
This is an Operations position responsible for managing the activities associated with inbound and outbound warehouse operations. Responsibilities include but are not limited to, managing activities related to product receiving, product replenishment, order selection, order loading, expense and revenue management, ensuring adherence to government regulations, providing management and direction to warehouse staff and ensuring safety and security of the inbound and outbound warehouse departments.
Key Responsibilities- Manage the daily work and safety of Inbound and Outbound Warehouse managers, supervisors and other associates.
- Ensure the efficient management of labor hours and consumable supplies within budget and work schedules including extra work days and shifts as needed.
- Supervise the proper selection, purchase, and utilization of Company assets in support of warehouse operations.
- Coordinate with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively.
- Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to lumping services. Maintain current certificate of insurance and hold harmless agreements for all contracted vendors.
- Review the management of shipping and loading audits daily ensuring all required documentation is accurately completed (including HAACP, food safety, and catch-weight documentation) and that material is handled and stored correctly with a minimum potential for loss.
- Suggest efficiency ideas, cost reduction measures and assist with the implementation of changes within inbound and outbound warehouse operations.
- Identify problems and propose solutions to other members of management and promote cooperation with other departments.
- Assure the use and updating of receiving, selection and loading software systems.
- Preserve associate relations through regular department or pre-shift meetings.
- Maintain on-going interaction.
- Keep open communication channels with associates by answering questions and explaining policies and procedures.
- Monitor associate morale.
- Submit and respond to ideas to improve associate engagement and enablement.
- Interpret, train and consistently enforce Company policies and procedures.
- Organize efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
- Makes recommendations for disciplinary action and/or behavior modification where required.
- Execute management functions of staff selection, development, discipline, performance reviews and/or terminations.
- Perform the duties of associates supervised and other related duties as needed.
- Comply with local, state and federal regulatory agencies (i.e. OSHA, AIB, FDA, USDA, etc.)
- High school diploma or general education degree (GED); or equivalent combination of education and related experience.
- 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred.
- Ability to read, comprehend, write and speak English.
- Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Capable of writing reports, business correspondence, and procedure manuals.
- Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals.
- Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
- Must have excellent computer skills.
- Successfully engage and lead individual and team discussions and meetings.
- Apply all relevant policies in a consistent, timely and objective manner.
- Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively
- Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
- Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
- Display skill in making an independent decision in support of company policies and procedures on time.
- Regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts.
- The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call.
- May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.).
- Occasionally exposed to high, precarious places.
- Periodically exposed to fumes or airborne particles.
- The noise level in the work environment is usually moderate.