Skin Care Support Specialist
3 weeks ago
We are seeking a skilled and detail-oriented Medical Assistant to join our team at Berman Skin Institute. As a Medical Assistant, you will play a critical role in delivering exceptional patient care and supporting our physicians and clinical staff.
- Responsibilities:
- Taking medical histories, recording patients' chief complaint, and documenting provider evaluation notes of visit in patients' charts.
- Monitoring and documenting patient symptoms for physicians' review during clinical exams.
- Preparing patients for examination-Prepping exam rooms for clinical, surgical, or cosmetic procedures and assisting providers during exams with patient care.
- Preparing and administering medications as directed by a provider.
- Explaining treatment procedures to patients.
- Ensuring all consents are signed by the patient prior to the provider performing any type of procedure.
- Pre and post photos to be taken and documentation to be listed in detail for any procedure, biopsy, or surgical along with cosmetic.
- Collecting, labeling, and preparing laboratory specimens.
- Instructing patients about medication.
- Removing sutures and changing dressings.
- Maintaining proper cleaning of medical instruments and sterilization.
- Reviewing office use medication and patient samples expiration dates.
- Properly disinfecting and restocking of medical supplies in patient exam rooms.
- Providing compassionate patient support and care, attention, and assistance during office visits. Being a patient Liaison.
To be successful in this role, you will need:
- A minimum of 1-year prior customer service experience.
- Prior experience in a Dermatology setting is highly preferred.
- Excellent verbal and written communication skills.
- Able to handle a multitude of tasks in a sometimes ever-changing environment.
- Must be a team-player and work cohesively with others.
- Maintain composure under pressure.
- Highly adaptable to change.
- Ability to work autonomously as dictated and make appropriate decisions.
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Patient Services Liaison
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