Skin Care Support Specialist

3 weeks ago


Beverly Hills, California, United States Berman Skin Institute Full time
Responsibilities and QualificationsJob Summary

We are seeking a skilled and detail-oriented Medical Assistant to join our team at Berman Skin Institute. As a Medical Assistant, you will play a critical role in delivering exceptional patient care and supporting our physicians and clinical staff.

  • Responsibilities:
  • Taking medical histories, recording patients' chief complaint, and documenting provider evaluation notes of visit in patients' charts.
  • Monitoring and documenting patient symptoms for physicians' review during clinical exams.
  • Preparing patients for examination-Prepping exam rooms for clinical, surgical, or cosmetic procedures and assisting providers during exams with patient care.
  • Preparing and administering medications as directed by a provider.
  • Explaining treatment procedures to patients.
  • Ensuring all consents are signed by the patient prior to the provider performing any type of procedure.
  • Pre and post photos to be taken and documentation to be listed in detail for any procedure, biopsy, or surgical along with cosmetic.
  • Collecting, labeling, and preparing laboratory specimens.
  • Instructing patients about medication.
  • Removing sutures and changing dressings.
  • Maintaining proper cleaning of medical instruments and sterilization.
  • Reviewing office use medication and patient samples expiration dates.
  • Properly disinfecting and restocking of medical supplies in patient exam rooms.
  • Providing compassionate patient support and care, attention, and assistance during office visits. Being a patient Liaison.
Qualifications and Requirements

To be successful in this role, you will need:

  • A minimum of 1-year prior customer service experience.
  • Prior experience in a Dermatology setting is highly preferred.
  • Excellent verbal and written communication skills.
  • Able to handle a multitude of tasks in a sometimes ever-changing environment.
  • Must be a team-player and work cohesively with others.
  • Maintain composure under pressure.
  • Highly adaptable to change.
  • Ability to work autonomously as dictated and make appropriate decisions.


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