Contact Center Representative

2 weeks ago


Social Circle, Georgia, United States eTeam Full time
About the Role:

We are seeking an experienced Contact Center Representative to join our eTeam family. In this role, you will be responsible for handling customer inquiries and resolving issues via phone, email, and chat. You will also be required to maintain accurate records of customer interactions and transactions.

The ideal candidate will have a strong background in customer service, excellent communication and problem-solving skills, and the ability to work independently. Our team is committed to delivering exceptional customer experiences, and we are looking for someone who shares our passion and values.

This is a remote opportunity that offers the flexibility to work from anywhere in the world. The estimated salary for this position is $18.30 per hour, based on industry standards and market research. We offer a competitive compensation package that includes benefits and opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Your Key Responsibilities:
  • Handle customer inquiries and resolve issues via phone, email, and chat.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with the team to achieve sales goals and objectives.


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