Cox Brand Ambassador

4 days ago


Tulsa, Oklahoma, United States Cox Communications Full time
Job Overview

The Cox Brand Ambassador is a critical member of our sales team, responsible for delivering an exceptional customer experience and meeting established sales, revenue, and customer experience objectives.

As a key ambassador of the Cox brand, this individual will guide customers through the purchase decision, installation process, and education of Cox product and accessory offerings.

The ideal candidate will possess strong interpersonal skills, a passion for delivering outstanding customer service, and a willingness to work a flexible schedule, including weekends, evenings, and holidays.

Key Responsibilities:

  • Ensure individual sales, revenue, and customer experience targets are met
  • Provide best-in-class customer service skills and aid customers in completing purchases and resolving issues
  • Execute promotions and campaigns designed to increase brand equity and achieve sales objectives
  • Ensure sales area remains well merchandised, clean, and visually appealing at all times
  • Participate in workshops, special events, and product demonstrations to drive customer loyalty

Requirements:

  • HS diploma or GED
  • 1 or more year of experience preferred in related field (i.e. Sales, Retail Sales, etc.)
  • Ability to meet established sales, retention, and customer experience target goals
  • Willingness to work a flexible schedule, including weekends, evenings, and holidays
  • Computer literacy with an aptitude for learning communication products and services

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