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Front Desk Clerk, Shelter Women's

2 months ago

Lodi, California, United States Salvationarmytucson Full time
Job Title: Front Desk Clerk, Shelter Women's

Job Summary:

The Salvation Army is seeking a Front Desk Clerk to join our team at the Hope Harbor Shelter Service Center in Lodi, CA. As a Front Desk Clerk, you will be responsible for providing exceptional customer service, maintaining the security of the premises, and performing administrative duties.

Key Responsibilities:

  • Assist Shelter Director and Shelter Case Managers with overall Shelter Program functions
  • Answer and forward all telephone calls
  • Greet all visitors, staff, corps members, volunteers, and general public in a friendly and professional manner
  • Maintain confidentiality
  • Direct all social service clients to appropriate staff person and facility, as well as donations to the ARC
  • Maintains guest & staff log
  • Makes hourly rounds of building for security (fire, theft, etc.)
  • Monitors security cameras
  • Washes overnight laundry and towels (Graveyard shift)
  • Secure shelter for duration of evening (locks rear doors, turn out lights, etc.)
  • Transport program clients to various meetings, appointments, and other Corps events
  • Organize and maintain neat and clean copier/fax room; maintain fully stocked paper supply
  • Maintain neat and organized clothing closet
  • Some custodial duties as necessary

Requirements:

  • Previous experience as a receptionist preferred
  • Ability to empathize, communicate, and work with a variety of people from diverse backgrounds
  • Excellent verbal and written communication skills
  • Ability to handle emergency problems efficiently and effectively
  • Ability to speak and write the English language with professional level skill
  • Computer experience and working knowledge of modern office procedures and equipment
  • Knowledge of Salvation Army practices, policies, and organization resources
  • Ability to work independently as well as in a team environment
  • Punctual, organized, reliable, honest, and responsible
  • Ability to pass background check
  • Valid CA Drivers License
  • Decision Driving test

Working Conditions:

This position is primarily sedentary with frequent sitting and requires the ability to remain at a keyboard for periods of up to two hours with minimal interruption. Ability to operate a keyboard is essential. Must be able to occasionally lift up to 25 lbs.

Equal Opportunity Employer:

The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment that values diversity and promotes equal opportunities for all.