Customer Service Coordinator
2 weeks ago
Penske Truck Leasing is seeking a skilled Customer Service Coordinator to join our team. As a key member of our service delivery team, you will be responsible for coordinating preventative maintenance requests, scheduling outside repairs, and managing the shop work plan to ensure exceptional customer service and productivity.
Key Responsibilities- Develop daily and weekly workforce plans to meet customer needs and maximize productivity
- Communicate with customers regarding maintenance updates, schedule changes, and billing concerns
- Ensure all rental units are maintained and prepared for customers
- Coordinate with vendors to ensure quality and adherence to schedule for outside work
- Provide exceptional customer service to ensure customer satisfaction and loyalty
- Maintain shop productivity by optimizing the work plan and coordinating with district billing clerks
- 2 years of customer service experience required
- At least 1 year of hands-on mechanical experience required
- 2 years of supervisory experience preferred
- High School diploma or equivalent required
- Associates Degree, Technical School Degree, or Bachelors Degree preferred
The associate will be required to work in a fast-paced environment, move frequently, stand, walk, climb, bend, and sit for extended periods. The associate must be able to use their hands to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. The associate must be able to work safely at heights using applicable ladders and elevated working platforms. The associate must be able to see and hear in order to safely navigate the work environment.
About Penske Truck LeasingPenske Truck Leasing is a premier global transportation provider that delivers essential and innovative transportation, logistics, and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
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Customer Service Coordinator
2 weeks ago
Romeoville, Illinois, United States Penske Full timeJob SummaryWe are seeking a highly skilled Customer Service Coordinator to join our team at Penske. As a key member of our service department, you will be responsible for coordinating preventative maintenance requests, scheduling outside repairs, and managing the shop work plan to ensure maximum customer satisfaction and productivity.Key...
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Customer Service Coordinator
4 weeks ago
Romeoville, Illinois, United States Penske Truck Leasing Full timeJob SummaryA Customer Service Coordinator at Penske Truck Leasing is responsible for coordinating preventative maintenance requests, scheduling outside repairs, and planning shop work to ensure customer satisfaction and productivity.Key ResponsibilitiesDevelop daily and weekly workforce plans to meet customer needs and maximize productivity.Communicate with...
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Customer Service Coordinator
3 weeks ago
Romeoville, Illinois, United States Penske Full timeJob Summary:A Customer Service Coordinator at Penske is responsible for coordinating preventative maintenance requests, scheduling outside repairs, and managing the shop work plan to ensure excellent customer service and productivity.Main Responsibilities:Develop daily and weekly workforce plans to meet customer needs, optimize productivity, and ensure parts...
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Customer Service Coordinator
4 days ago
Romeoville, Illinois, United States Penske Truck Leasing Full timeJob Summary: We are seeking a highly skilled Customer Service Coordinator to join our team at Penske Truck Leasing. As a key member of our service department, you will be responsible for scheduling preventative maintenance requests, coordinating outside repairs, and planning and managing the shop work plan.Main Responsibilities:Develop daily and weekly...
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Customer Service Coordinator
2 weeks ago
Romeoville, Illinois, United States Penske Truck Leasing Full timeJob SummaryA Penske Customer Service Coordinator is responsible for scheduling preventative maintenance requests, coordinating outside repairs, and managing the shop work plan to ensure exceptional customer service and productivity.Key ResponsibilitiesDevelop daily and weekly workforce plans to meet customer needs and maximize productivity.Communicate with...
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Customer Service Coordinator
4 weeks ago
Romeoville, Illinois, United States Penske Truck Leasing Full timeJob SummaryA Penske Customer Service Coordinator is responsible for working with customers to schedule preventative maintenance requests, coordinate outside repairs, and plan and manage the shop work plan.Key ResponsibilitiesDevelop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill...
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Customer Service Coordinator
4 weeks ago
Romeoville, Illinois, United States Penske Truck Leasing Full timeJob SummaryA Penske Customer Service Coordinator is responsible for working with customers to schedule preventative maintenance requests, coordinate outside repairs, and plan and manage the shop work plan.Key ResponsibilitiesDevelop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill...
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Customer Service Coordinator
1 week ago
Romeoville, Illinois, United States Penske Full timeJob Summary: As a Customer Service Coordinator at Penske, you will be responsible for working with customers to schedule preventative maintenance requests, coordinate outside repairs, and plan and manage the shop work plan. This role requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced...
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Customer Service Coordinator
2 weeks ago
Romeoville, Illinois, United States Penske Truck Leasing Full timeJob Summary:A Penske Customer Service Coordinator is a key role that requires strong communication and organizational skills to ensure seamless customer experiences. The ideal candidate will be responsible for scheduling preventative maintenance requests, coordinating outside repairs, and managing the shop work plan to maximize customer service and...
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Customer Service Coordinator
4 weeks ago
ROMEOVILLE, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs,...
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Customer Service Coordinator
4 weeks ago
ROMEOVILLE, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs,...
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Customer Service Coordinator
4 weeks ago
ROMEOVILLE, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs,...
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Customer Service Coordinator
4 weeks ago
ROMEOVILLE, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs,...
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Customer Service Coordinator
4 weeks ago
Romeoville, United States Penske Truck Leasing Full timeJob DescriptionPosition Summary:A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.Major Responsibilities:• Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available...
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Customer Service Coordinator
2 weeks ago
ROMEOVILLE, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs,...
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Customer Service Coordinator
6 days ago
Romeoville, United States Penske Truck Leasing Full timePosition Summary:A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.Major Responsibilities:• Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician...
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Customer Service Coordinator
3 weeks ago
ROMEOVILLE, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs,...
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Customer Service Coordinator
3 weeks ago
ROMEOVILLE, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs,...
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Customer Service Coordinator
3 weeks ago
ROMEOVILLE, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs,...
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Penske - Customer Service Coordinator
4 weeks ago
Romeoville, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts,...