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Universal Banking Professional
2 months ago
We are seeking a highly skilled and versatile Universal Banking Professional to join our team at First Horizon Bank. As a key member of our banking center, you will be responsible for providing exceptional customer service, processing financial transactions, and seeking sales opportunities.
Key Responsibilities- Customer Service: Collaborate with team members to provide outstanding customer service, ensuring that clients receive prompt and professional assistance with their financial needs.
- Financial Transactions: Process financial transactions for clients, including deposits, withdrawals, and account management.
- Account Administration: Work with clients to open and administer their accounts, ensuring that all necessary documentation is completed and accurate.
- Loan Applications: Assist with loan applications and other products and services, providing clients with expert guidance and support.
- Product Education: Educate clients on our products and services, helping them to make informed decisions about their financial needs.
- Cross-Selling: Appropriately cross-sell and refer clients to other internal groups, ensuring that they receive the best possible service and support.
- Client Calling: Participate in client calling activities, building relationships and identifying opportunities to grow our business.
- Training and Development: Assist in training new associates, ensuring that they have the skills and knowledge needed to succeed in their roles.
- Education: High school diploma or equivalent required.
- Experience: 1 year of related experience as a teller preferred or an equivalent combination of education and experience.
- Skills: Experience with a 10-key calculator and Microsoft Outlook, Word, and Excel required.
- Background Check: As part of the employment process for this position, you will have to meet the requirements of a background credit check.
First Horizon Bank is a leading regional financial services company, dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. With a strong commitment to excellence and a passion for delivering exceptional service, we are proud to be a trusted partner in the financial services industry.
