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Restaurant Operations Leader

2 months ago

Omaha, Nebraska, United States Gecko Hospitality Full time

Gecko Hospitality is seeking a dedicated and experienced Restaurant Operations Leader to oversee the daily activities of our vibrant establishment in Omaha, Nebraska.

As a key member of our team, you will play a vital role in driving success by ensuring exceptional guest experiences, maintaining operational efficiency, and fostering a positive and collaborative work environment.

Responsibilities:
  • Financial Management: Oversee all financial aspects of the restaurant, including sales, budgeting, cost control, and reporting. Ensure profitability and adherence to company financial policies.
  • Team Leadership: Build, motivate, and mentor a high-performing team. Recruit, train, and develop staff members to deliver exceptional service and achieve operational excellence.
  • Guest Experience: Create a welcoming and memorable dining experience for every guest. Address customer inquiries promptly and effectively, resolving any issues with professionalism and care.
  • Operational Excellence: Manage daily operations, ensuring smooth workflow, adherence to quality standards, and compliance with health and safety regulations.
  • Marketing & Sales: Contribute to marketing initiatives and sales strategies to drive customer traffic and revenue growth.
Qualifications:
  • Proven experience as a Restaurant General Manager or in a similar leadership role within the hospitality industry.
  • Strong financial management skills, with a demonstrated ability to analyze data, control costs, and maximize profitability.
  • Exceptional interpersonal and communication skills, with the ability to build rapport with guests, staff, and vendors.
  • A passion for delivering exceptional customer service and creating a positive dining experience.
  • Commitment to upholding company values and standards of excellence.