Equipment Maintenance Specialist

2 weeks ago

Medford, Oregon, United States Disability Solutions Full time
$27.35 per hour

Role Overview

This Equipment Installation and Maintenance Technician role at Disability Solutions is a skilled position that involves installation, set up, repair, and ongoing maintenance of vending, cooling, and/or fountain equipment at customer accounts.

The ideal candidate will have excellent problem-solving skills and be able to diagnose equipment issues using judgment to determine the best course of action for repair or replacement.

Frequent customer contact and independent work are key aspects of this role, requiring strong communication skills and the ability to work effectively with minimal supervision.

The successful candidate will also be physically fit, as the role requires lifting, carrying, pulling, and moving between 20-45 pounds repeatedly throughout the workday, as well as kneeling, squatting, crouching, crawling, and bending when making repairs in low places.

Additionally, the position may involve moving vending machines weighing 800-1200 pounds.

Main Responsibilities:
  • Repair and perform preventative maintenance on marketing equipment
  • Unload and reload products as necessary
  • Educate customers on basic equipment repair and upkeep procedures
  • Install equipment by making holes and routing lines to connect products to dispensing units, connecting water and gas supply, and finding drains for units with ice
  • Prioritize and schedule service and PM calls to meet customer service windows
  • Drive to locations, evaluate situations, and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
  • Collect accurate and complete equipment and customer information
  • Remove old parts and replace with new parts
  • Maintain parts inventory on service trucks
  • Establish positive relationships with contacts at service calls
  • Complete paperwork on jobs and call in paperwork every two hours
  • Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
BASIC QUALIFICATIONS:
  • 18 years or older
  • 21 years or older if CDL Required
  • Valid CDL license with Non-Excepted Interstate Status (if applicable)
HELPFUL EXPERIENCE:
  • Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
  • Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
  • Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
  • Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
  • Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
  • Generating and setting work schedules (e.g., determining priority of work, building work schedules, etc.)
  • Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)

As an Equipment Installation and Maintenance Technician, you will play a vital role in ensuring the smooth operation of our clients' vending, cooling, and fountain equipment. If you have experience in mechanical systems, serving customers, and working with basic refrigeration systems, we encourage you to apply for this exciting opportunity.

We offer a competitive hourly rate of $27.35 and opportunities for professional growth and development in a dynamic and supportive environment.

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