Referral Coordinator

2 weeks ago


Lynwood, California, United States Actalent Full time
Referral Coordinator Job Description

We are seeking a highly organized and detail-oriented Referral Coordinator to join our team at Actalent. As a Referral Coordinator, you will play a critical role in expediting patient referrals to specialty offices, ensuring timely and accurate processing of referrals, and maintaining ongoing tracking and documentation.

Key Responsibilities:
  • Expediting patient referrals to specialty offices
  • Completing referral requests as needed
  • Maintaining ongoing tracking and documentation on referrals
  • Submitting referrals to the proper IPA and verifying insurance
  • Scheduling patient appointments with specialists
  • Processing 20-40 referrals daily
  • Maintaining a high level of customer service
  • Ensuring complete and accurate patient registration
  • Providing clinical information to specialists
  • Coordinating with review organizations and insurance companies
  • Reviewing referral details with patients
  • Answering phone calls
  • Utilizing Athena EMR system
Requirements:
  • Experience processing referrals
  • Experience with insurance eligibility
  • Bilingual in Spanish
  • MA diploma preferred
Work Environment:

This is a fully on-site position in Lynwood, California. You will work in a fast-paced, high-volume environment with many Spanish-speaking patients.

We offer a competitive hourly rate of $19/hour, with a pay increase to $21/hour at 6 months. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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