Business Analyst Senior, CRM Specialist

5 days ago


Étreux, Hauts-de-France, United States Cambridge Associates Full time
Job Description

The role of Senior Business Analyst, Customer Relationship Management, at Cambridge Associates LLC is to enhance the CRM platform through technical requirements and business process improvements. This position requires collaboration with product owners to outline and understand the vision for future releases.

Key responsibilities include coordinating working meetings with subject matter experts to gather requirements and document user stories, partnering with stakeholders to analyze business processes and system needs, developing presentation materials, and identifying solutions to meet business objectives.

The ideal candidate will have a Bachelor's degree in Information Technology Management, Computer Science, or a related field, with three years of experience as a Business Analyst. Proficiency in Microsoft Dynamics 365, including hands-on component implementation and configuration, is required.

This is a full-time telecommuting position from registered states (MA, CA, NY, TX, VA). The estimated annual salary for this role is $85,000-$110,000 based on industry standards and location.

Required Skills and Qualifications
  • Bachelor's degree in Information Technology Management, Computer Science, or a related field
  • Three years of experience as a Business Analyst
  • Proficiency in Microsoft Dynamics 365
  • Experience with software development lifecycle, computer systems, application development, data migration, and testing methodologies
  • Requirements gathering and business process analysis


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