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Customer Service Representative

2 months ago

Tarboro, North Carolina, United States Northwest Restaurants, Inc. Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a KFC Team Member at Northwest Restaurants, Inc.

About the Role:

As a KFC Team Member, you will be the face and voice of our brand, responsible for delivering exceptional customer service and ensuring a seamless customer experience. You will work closely with our team to maintain a clean and secure working environment, uphold food safety protocols, and ensure order accuracy and food preparation standards.

Key Responsibilities:

  • Customer Service: Greet and serve customers with a smile, both in-store and at the drive-thru.
  • Food Preparation and Service: Ensure order accuracy and food preparation standards.
  • Problem Resolution: Address any service or food-related concerns promptly.
  • Food Safety and Quality: Uphold food-safety protocols and maintain a clean and secure working environment.
  • Team Collaboration: Collaborate with the team to ensure smooth daily operations.

Requirements:

  • Age: Must be 16 years or older.
  • Work Ethic: Strong work ethic and a positive outlook.
  • Team Player: Desire to learn, grow, and be part of a winning team.

Benefits:

  • Paid Time Off: Paid sick time and paid family and medical leave.
  • Retirement Plan: 401K retirement benefits after 1000 hours of work.
  • Bonus Opportunities: Bonus opportunities, including complimentary meals during shifts.
  • Medical and Dental Benefits: Medical and dental benefits after one year, with an average of 30+ hours per week.