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Retail Operations Supervisor

2 months ago

WilkesBarre, Pennsylvania, United States Lids Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in ensuring the smooth functioning of the store while adhering to company policies and guidelines. This position involves overseeing daily operations, managing staff, and maintaining inventory accuracy.

Key Responsibilities
  • Expense Management: Monitor and control store expenses to protect company assets.
  • Staff Scheduling: Assist in creating work schedules that align with company wage control policies.
  • Inventory Management: Ensure accurate management of store inventory, including receiving, transferring, and conducting product counts.
  • Documentation: Maintain proper documentation and record-keeping in compliance with company policies and legal requirements.
  • Store Operations: Open and close the store as per established procedures.
Team Leadership

Manage and develop store associates through effective training programs, goal setting, and regular follow-ups in the absence of the Store Manager. Administer disciplinary actions when necessary and ensure compliance with company policies.

Recruitment and Training

Assist in the recruitment and training of new personnel, ensuring they are well-versed in store operations and procedures.

Communication

Foster open communication with employees at all levels, promoting a collaborative work environment.

Qualifications
  • High school diploma or equivalent.
  • Minimum of one year of relevant experience.
  • Proven ability to achieve sales targets while minimizing losses.
  • Strong interpersonal and communication skills.
  • Proficient in computer operations and relevant software.
  • Physical ability to lift up to 50 pounds and work on a ladder.
  • Capability to work independently.

This position is essential for maintaining the operational excellence of the store and ensuring a positive shopping experience for customers.