Sales and Service Lead

2 weeks ago


Houston, Texas, United States Alo Full time
Transform the Guest Experience

Alo Yoga is seeking a highly motivated Sales and Service Lead to elevate the guest experience at our Houston Galleria location. As a key member of our team, you will be responsible for delivering exceptional service, driving sales, and creating a sanctuary that sets Alo apart from other retailers.

Key Responsibilities:
  • Lead by example and inspire staff to deliver exceptional guest experiences.
  • Develop and implement strategies to drive sales and engagement, ensuring a seamless and personalized experience for every guest.
  • Collaborate with the Operations and Visual Manager to manage reporting, budgets, and inventory control, ensuring a well-executed business.
  • Partner with the Community and Studio Leads to ensure cross-functional training and effective execution of company-level operations-focused directives.
  • Recruit, develop, and lead a high-performing team of Sales and Service Associates and Cashiers.
Requirements:
  • 2+ years of experience in a client-centric, sales environment.
  • Proven leadership capabilities, with excellent decision-making and communication skills.
  • High energy, upbeat, and enthusiastic, with the ability to integrate fun and work.
  • Self-motivated, with a desire to achieve results and excel individually and as a team.
What We Offer:
  • Competitive hourly rate, ranging from $21.00 to $23.00 per hour.
  • Eligibility for the Company's Monthly Store Incentive bonus program.
  • Generous employee discount for Alo Yoga products and free membership to Alo Moves.
  • 401K with company matching, competitive medical, dental, and vision plan options, and enhanced additional benefits.


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