Kettering Health Front Office Specialist

6 days ago


Dayton, Ohio, United States Kettering Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Specialist to join our team at Kettering Health. As a Front Office Specialist, you will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support to our healthcare team.

Responsibilities
  • Provide administrative support to healthcare providers and staff
  • Answer and direct phone calls, greet and register patients
  • Manage front desk operations, including scheduling appointments and managing patient flow
  • Maintain accurate and up-to-date patient records
  • Perform day-to-day administrative tasks, including data entry and filing
Requirements
  • High school diploma or equivalent required
  • Previous front office experience or background in general office work
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of medical terminology
Preferred Qualifications
  • 1 year of experience in a medical or healthcare setting
  • Experience with electronic medical records
  • Knowledge of medical terminology and coding


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