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Restaurant Supervisor

2 months ago


Oroville, California, United States Feather Falls Casino Full time
Job Summary

We are seeking a highly motivated and experienced Food and Beverage Operations Manager to join our team at Feather Falls Casino. As a key member of our management team, you will be responsible for supervising restaurant employees, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Supervise and manage restaurant staff, including interviewing, training, and evaluating performance.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience.
  • Collaborate with the kitchen staff to ensure smooth operations, compliance with procedures, and safety regulations.
  • Respond to customer needs, issues, and comments in a timely and professional manner.
  • Maintain a clean and safe work environment, adhering to health and safety standards.
  • Perform special projects and other responsibilities as assigned by management.
Requirements
  • High school diploma or equivalent required.
  • Minimum 3-5 years of supervisory experience in a fast-paced restaurant environment.
  • Excellent communication, problem-solving, and leadership skills.
  • Ability to read, interpret, and apply policies, procedures, and regulations.
  • Ability to work in a team environment and adapt to changing situations.
Working Conditions

The work environment is fast-paced and dynamic, with regular exposure to tobacco smoke and occasional loud noises. The employee must be able to stand, walk, and use hands to handle or feel objects for extended periods.

The ideal candidate will possess a strong passion for delivering exceptional customer service, a proven track record of leadership and management, and a commitment to maintaining a safe and clean work environment.