Sales and Retention Specialist

4 days ago

Clemson, South Carolina, United States Vyve Broadband Full time

**About the Role:**

We are looking for a highly motivated Sales and Retention Specialist to join our Call Center team at Vyve Broadband. As a key contributor to our customer acquisition and retention efforts, you will play a critical role in driving revenue growth and building customer loyalty.

**Key Responsibilities:**

  • Serve as primary point of contact via telephone with customers, handling all call types and selling/saving appropriate services.
  • Achieve daily, weekly, and/or monthly sales and retention goals, utilizing established sales processes and techniques.
  • Enhance customer loyalty by effectively promoting Vyve services that improve quality of life and generate sustainable revenues.
  • Collaborate with cross-functional teams to develop and implement process improvements and quality initiatives.

**Requirements and Qualifications:**

  • High School Diploma or equivalent required; Associate's Degree preferred.
  • Minimum 1-year experience in sales, customer-facing environment, in-person or call center.
  • Exceptional communication, interpersonal, and organizational skills, with ability to work independently and prioritize tasks effectively.

**Estimated Salary Range:** $50,000 - $75,000 per year, based on location and performance.

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