Seasonal Retail Sales Associate
2 weeks ago
About Athleta
We're a brand that empowers women and girls through active lifestyles, personal growth, and game-changing products and experiences.
Our commitment to business as a force for good has earned us a certified B Corp status.
We're on the hunt for people who share our passion for leading an active lifestyle and creating a positive impact.
About the Role
As a Brand Associate, you'll be an integral part of our team, bringing our brand to life for customers.
You'll engage and connect with customers, providing excellent customer service and building brand loyalty.
Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach.
Key Responsibilities
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about our loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Maintain a neat, clean and organized work center.
- Handle all customer interactions and potential issues courteously and professionally.
- Execute operational processes effectively and efficiently.
Requirements
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
- Passionate about retail and thrive in a fast-paced environment.
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
- Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
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