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Administrative Support Specialist
1 week ago
About the Role:
This role provides administrative support to healthcare providers and patients, ensuring seamless communication and timely completion of tasks. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
The primary responsibilities include assessing customer needs, providing quality service by answering phone calls and responding to requests, coordinating clinical and non-clinical administrative activities, scheduling appointments, and managing patient records. Additionally, the individual will ensure completion of patient financial clearance activities, including insurance eligibility and prior authorization, as well as provide administrative support, including data entry, typing, and correspondence.
Requirements:
To be successful in this role, the ideal candidate will have a High School Equivalent / GED and 1+ years secretarial experience preferably in a healthcare setting. Medical terminology is also desirable. Demonstrated problem-solving ability is required.
Working Conditions:
The work environment is dynamic, with a moderate level of physical activity required. The employee must be able to stand, walk, and sit for extended periods, as well as occasionally lift up to 20 pounds.