Loan Specialist
3 days ago
We're a leading provider of VA loans, dedicated to helping veterans and military families achieve their dream of homeownership. Our team is passionate about delivering exceptional service and results with integrity. We're committed to enhancing lives every day, and we're seeking a talented Loan Specialist to join our team.
About the Role:
As a Loan Specialist, you'll play a critical role in helping veterans and active-duty service members navigate the VA loan process. You'll work closely with Loan Officers and be the first point of contact for our borrowers. We're looking for candidates who are willing to learn and grow with our team, with or without previous mortgage experience. This role requires a Mortgage Loan Originator license, and our recruitment and licensing team will support you in obtaining it if needed.
Key Responsibilities:
• Interview borrowers and obtain necessary information and documentation while educating them on the loan process and product/service alternatives.
• Process borrower credit information through our online approval system and analyze for pre-approval or denial of loan applications.
• Remain knowledgeable on company and industry guidelines and processes.
• Make initial contact and respond promptly to customer inquiries via phone and email to collect borrower financial and credit information.
• Inform borrowers on future loan documentation requests, including borrowers' income and asset information.
• Actively contribute to making the team and culture stronger by assisting with other duties as needed.
About Our Culture:
We're a values-driven organization that prioritizes passion, fun, integrity, and enhancing lives every day. We're committed to providing friendly service to military homebuyers and their families, and we strive to lift up people and communities across the country. We welcome candidates from diverse backgrounds, including those with experience in sales, hospitality, education, and public service.
Interested? Learn More:
Discover more about our company culture and values on Glassdoor and our career site.
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