Patient Care Specialist

2 months ago


Mt Prospect, United States WellNow Urgent Care Full time
About the Role

We are seeking a highly skilled and compassionate Patient Care Specialist to join our team at WellNow Urgent Care. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support to our patients.

Key Responsibilities
  • Patient Care: Take patient history, obtain vital signs, and perform basic testing or screenings as needed.
  • Phlebotomy: Collect laboratory samples and accurately complete corresponding paperwork/computer work.
  • Point-of-Care Testing: Perform tests such as strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, and blood glucose levels.
  • Equipment Maintenance: Ensure equipment is in working order and perform routine maintenance tasks.
  • Registration and Scheduling: Register patients, explain insurance options, and schedule necessary records for ancillary care.
  • Communication: Accurately and thoroughly document patient medical history, physical exam, and procedures.
  • Team Collaboration: Work effectively with providers, nurses, and other healthcare professionals to ensure seamless patient care.
Requirements
  • Education: High School Degree or equivalent.
  • Experience: Ability to apply written instructions and standardized work practices.
  • Skills: Excellent listening and note-taking skills, basic computer skills, and ability to type at least 45 words per minute.
  • Personal Qualities: Friendly and customer service-oriented, able to work well on a team, and manage high call volume.
About WellNow Urgent Care

WellNow Urgent Care is a leader in urgent care medicine, offering quick, convenient, and quality care for non-life-threatening injuries and illnesses. We strive to be a leader in our industry and provide remarkable service to our patients.



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