Sales Associate

2 weeks ago


Seattle, Washington, United States West Marine Full time
Job Summary:

We are seeking a highly skilled Sales Associate to join our team at West Marine. As a Sales Associate, you will be responsible for providing exceptional customer service and product knowledge to our customers. You will be the face of our company, and your ability to engage with customers and recommend products will be crucial to their shopping experience.

Key Responsibilities:

  • Greet and receive customers in a welcoming manner
  • Respond to customers' questions and provide product knowledge
  • Drive sales through engagement of customers and suggestive selling
  • Help customers select the proper product and direct them to the aisle or location
  • Inform customers about services available and assess their needs
  • Assist customers with drop ship or special order purchases
  • Provide outstanding customer service and resolve any issues that may arise
  • Alert management to potential security or loss prevention issues
  • Assist with inventory, including receiving and stocking merchandise
  • Process let downs as needed
  • Ensure all product locations are front, faced, and replenished with available overstock
  • Keep the sales floor neat, clean, and organized

Requirements:

  • Excellent verbal communication skills
  • Excellent active listening skills
  • Excellent sales and customer service skills
  • Extensive knowledge of the merchandise sold
  • Ability to anticipate customers' needs and recommend products
  • Ability to operate or quickly learn the store's point-of-sale system

Physical Requirements:

  • Prolonged periods of standing and walking throughout the retail space
  • Ability to lift up to 40 pounds to shoulder height unassisted

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about the boating industry, we encourage you to apply for this exciting opportunity.


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