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IT Systems Architect

2 months ago

Farmington Hills, Michigan, United States H.W. Kaufman Group Full time

Position Overview

The H.W. Kaufman Group is in search of a dedicated IT Systems Engineer to join our IT Operations Team. This role is essential in managing our corporate computing infrastructure, both on-premises and in the cloud. The ideal candidate will possess a robust technical background, excellent communication abilities, and a strong commitment to teamwork. Flexibility to work nights, weekends, and be on-call is necessary. This position requires on-site presence three days a week at our headquarters.

Key Responsibilities

  • Design and standardize system configurations to enhance operational efficiency.
  • Oversee the maintenance of Microsoft Windows Server, VMware Cluster, and Data Storage environments.
  • Manage backup and recovery operations to ensure data integrity.
  • Administer Azure virtual machines, storage solutions, and networking components.
  • Implement and uphold disaster recovery protocols.
  • Address incidents and resolve technical issues affecting production promptly.
  • Lead projects and ensure deliverables are met within established timelines.
  • Collaborate with Security and Compliance teams to address vulnerabilities swiftly.
  • Adhere to Change Management Policies and Guidelines.
  • Create and maintain operational runbooks and automation scripts.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent experience.
  • A minimum of 3 years in an IT Operations role, managing servers and storage in a professional setting.
  • 3+ years of experience with VMware, Citrix, and Microsoft technologies.
  • Proficient in core technologies such as Active Directory, DNS, DHCP, SCCM, and TCP/IP.
  • Experience with scripting languages, particularly strong proficiency in PowerShell.
  • Familiarity with server application monitoring systems.
  • Knowledge of backup systems for both on-premises and cloud environments.
  • Ability to prioritize tasks and complete work efficiently.
  • Strong troubleshooting, analytical, and critical thinking skills.
  • Exceptional customer service skills, with the ability to work both independently and collaboratively.
  • Self-motivated with a proactive approach to tasks.
  • Capability to lift 30-50 lbs without assistance.
  • Willingness to work outside of standard business hours as needed.
  • Occasional travel may be required for office visits or project-related activities.

About H.W. Kaufman Group

The H.W. Kaufman Group is a leading specialty insurance organization with a diverse portfolio of 15 companies and over 2,000 professionals across 60 offices in the U.S., Canada, and the UK. Our organization offers a unique professional experience in the specialty insurance sector.

Equal Opportunity Employer

The H.W. Kaufman Group is committed to equal employment opportunities. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information, or any other status protected by law.