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Automotive Sales Consultant
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We are seeking a motivated and experienced Automotive Sales Specialist to join our team at Snell Motor Company. As a Sales Executive, you will play a critical role in ensuring an extraordinary client experience while creating client advocates.
Responsibilities:
- Leverage company and manufacturer provided software to provide exceptional service to clients.
- Prospect for new and current clients to meet sales goals.
- Execute individual business plans to build business relationships and grow sales.
- Maintain a working knowledge of purchases, leases, and F&I products.
- Stay up-to-date on current new car and pre-owned manufacture and captive lender programs and rates.
- Verify insurance and add new vehicles to insurance policies, completing necessary paperwork.
- Protect the company from potential export transactions and fraud scenarios.
- Assist in collecting cash/credit related to client deposits and 'cash down' payments.
- Accountable for helping in the sale of F&I products.
- Prioritize preparation for each client appointment, logging appointments in the CRM system.
- Greet prospective and repeat clients on the service drive and analyze their position towards buying another vehicle.
- Work with the F&I Team and accounting team to resolve outstanding contracts or incomplete deals.
- Follow up with clients and prospective clients in a timely fashion.
- Demonstrate dedication to a team concept, assisting others for the greater good of the department.
- Hold accountability for departmental performance and manufacturer standards, including safety equipment activation, technology usage requirements, and customer satisfaction metrics.
- Stay informed about vehicles and current market trends.
- Meet/exceed Land Rover Jaguar Dallas and manufacturer training and certification plans and standards.
- Understand and adhere to the Land Rover Jaguar Sales Process.
- Utilize the Client Concern Resolution (CCR) process to achieve client satisfaction.
- Know and understand the Land Rover Jaguar Dallas Privacy and Information Security Policies.
- Familiarize yourself with company policies and procedures.
- Attend weekly department meetings at 10:00 am daily.