Club Member Assistant

7 days ago


Glen Carbon, Illinois, United States Sam's Club Full time
About the Role

The Club Member Assistant is a critical role within our organization, responsible for ensuring that members have an exceptional shopping experience. As a member of our team, you will be expected to provide top-notch customer service, maintain a safe and clean store environment, and ensure that all member interactions are positive and memorable.

Key Responsibilities
  1. Ensuring that all club pick-up orders are accurately processed and communicated to members;
  2. Maintaining a safe and clean store environment, including conducting regular safety sweeps and adhering to company policies and procedures;
  3. Providing exceptional customer service to members, including answering questions, making recommendations, and resolving issues in a timely and professional manner;
  4. Assisting members with loading their vehicles and maintaining a clean and organized parking lot;
Requirements
  • A high school diploma or equivalent;
  • Excellent communication and interpersonal skills;
  • Able to lift up to 25 pounds and stand for long periods of time;
  • Able to work in a fast-paced environment and handle multiple tasks simultaneously;
What We Offer
  • A competitive hourly wage ranging from $17.00 to $24.00 per hour;
  • Performance-based bonus awards;
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting;
  • Health benefits, including medical, vision and dental coverage;


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