Admissions Representative

6 days ago


Azusa, California, United States Azusa Pacific University Full time
Job Description

Azusa Pacific University is seeking a dedicated and customer-focused individual to serve as an Admissions Representative. As a representative of the university, you will play a crucial role in assisting prospective students through the inquiry, application, and enrollment process.

Key Responsibilities
  • Provide exceptional customer service to prospective students via phone, email, text, and mail correspondence.
  • Meet identified enrollment goals, including inquiry to applicant, applicant to admitted, and admitted to enrolled yield goals.
  • Maintain regular contact with assigned students to ensure timely and accurate information exchange.
  • Evaluate application files, make preliminary admission decisions, and recommend professional undergraduate applicants.
  • Participate in and promote admissions events at the Azusa campus, regional campuses, and online.
  • Provide academic counseling to students regarding the admission process and program of interest.
  • Connect students with Student Financial Services and provide financial aid information.
  • Maintain admissions database through daily input and report management.
  • Contribute to university marketing efforts by providing input on current trends and forecasted changes in higher education.
Requirements
  • Bachelor's degree required; master's degree preferred.
  • One to three years of professional experience in customer service and/or recruiting/sales environment.
  • Previous admissions experience is preferred.
  • Strong written and verbal communication skills.
  • Ability to manage details and follow through.
  • Collaborative and effective team member and team builder.
  • Competency in Excel, using filters, complex sorting, and creating pivot tables.
  • Self-management/organizational skills.
  • Fluency in Spanish is a plus.
Working Conditions

The Admissions Representative will work in a pleasant office environment with comfortable temperatures. Proficiency in Google Apps, Microsoft Office, Word, and Excel is required. A valid California driver's license is also necessary.

Azusa Pacific University is a Christ-centered, multicultural community that values diversity and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation.



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