Sales Associate
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Total Wine & More. As a Sales Associate, you will be responsible for providing exceptional customer service, building relationships with customers, and driving sales.
Key Responsibilities
- Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services
- Learn Total Wine & More's full product portfolio to provide customers with recommendations and connect them to the right product(s)
- Increase retail sales and product metrics to specified goals
- Replenish and maintain inventory and store visual presentation, including home spots, end caps, and platforms in preparation for product delivery
- Perform cashier functions and adhere to minor policy while completing customer transactions
- Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.
Requirements
- 21 years of age or older
- Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours
- Experience using technology applicable to the position and access information necessary to complete daily responsibilities
- Desire to develop retail sales skills and knowledge of product and services
- 1 year as a store associate or customer service representative preferred, to include greeting customers, building relationships, locating/selecting/selling product, and identifying/resolving customer issues
- Strong interpersonal skills with a positive and engaging attitude
- Value collaboration and acting as a team player
- Wine and spirits experience in a retail sales environment preferred
- WSE, Sommelier, or other industry certification preferred
Benefits
- Paid Time Off (PTO)
- Generous store discounts
- Health care plans (medical, prescription, dental, vision)
- 401(k), HSA, FSA, Pre-tax commuter benefits
- Disability and life insurance coverage
- Paid parental leave
- Pet insurance
- Critical illness and accident insurance
- Discounted home and auto insurance
- College tuition assistance
- Career development, industry knowledge, and wine, spirits, and beer education
- Consumer classes
Grow with Us
Total Wine & More is the country's largest independent retailer of fine wine, beer, and spirits, and we continue to grow our footprint year over year. We offer exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork.
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