Banking Center Representative

3 weeks ago

Corvallis, Oregon, United States TrailWest Bank Full time
TrailWest Bank Mission

We strive to build long-term relationships based on trust, prosperity, and community.

Job Summary

We are seeking a motivated and reliable individual to join our Operations Team as a Full-Time Teller/Customer Service Representative in Corvallis, MT.

Key Responsibilities
  • Support the Bank's values and mission by engaging customers in meaningful conversations and identifying referral opportunities.
  • Cultivate professional relationships with customers, listening carefully to their needs and displaying empathy to provide excellent service.
  • Proactively help to resolve customer concerns in a timely and professional manner, escalating issues as needed.
  • Display a high degree of integrity, trustworthiness, and professionalism at all times.
  • Actively promote teamwork, leading by example and taking initiative to assist others.
  • Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud.
  • Open new accounts and recommend other products and services to meet customer needs.
  • Complete all essential training and display enthusiasm for continuous learning.
  • Maintain consistently punctuality and attendance.
  • Follow Bank policy, procedures, and guidelines to protect customers and bank assets.
Requirements
  • High school diploma or equivalent required; Bachelor degree preferred.
  • 1+ year experience interacting with people and displaying excellent customer service skills.
  • Knowledge of and experience with bank products, online banking, mobile banking applications, debit cards, etc. preferred but not mandatory.

TrailWest Bank is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law.

Member FDIC.

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