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Client Service Liaison

2 months ago

Cape May, New Jersey, United States Stellar Innovations Full time

Job Title: Client Service Partner

Location: Remote

Job Type: Full-time

About Us:

Stellar Innovations is a cutting-edge technology company that specializes in global internet branding. We are seeking a highly skilled Client Service Partner to join our team.

Job Summary:

We are looking for a Client Service Partner to provide business-to-business support to clients, manage orders, and oversee a portfolio of digital assets. The ideal candidate will be tech-savvy, have excellent communication skills, and be able to work closely with the Product Manager.

Responsibilities:

  • Build and maintain strong relationships with clients by delivering exceptional customer service
  • Provide support for client accounts, handle service issues, and address invoicing questions
  • Manage a portfolio of domain names, trademarks, and brand protection to safeguard their global internet presence
  • Take and fulfill orders, becoming a trusted advisor to our clients
  • Identify new revenue opportunities and enhance product offerings
  • Collaborate with Service Support teams to complete tasks

Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong technical skills, including proficiency in digital asset management
  • Ability to work independently and as part of a team

What We Offer:

Stellar Innovations offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.