Spa and Salon Supervisor

Job Summary:

The Spa and Salon Supervisor is responsible for overseeing the daily operations of the spa and salon, ensuring that all services are delivered to the highest standard. This includes managing staff, maintaining inventory, and providing exceptional customer service.

Key Responsibilities:

• Manage and train spa and salon staff to ensure they meet the highest standards of service and quality.
• Maintain accurate inventory levels and order supplies as needed.
• Ensure that all spa and salon areas are clean and well-maintained.
• Provide exceptional customer service and resolve any guest complaints in a professional and timely manner.
• Assist the Spa Manager in coaching and evaluating staff performance.
• Perform other duties as assigned by the Spa Manager.

Requirements:

• 2+ years' experience in a supervisory role in the hospitality industry.
• Excellent communication and customer service skills.
• Ability to work flexible hours, including evenings and weekends.
• High School Diploma or General Education Diploma (GED).
• Must have a proven record of dependability and performance.

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position.

While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours.

Work Environment:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.

The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guests. May be subject to high stress environments.