Seasonal Cashier and Customer Service Representative

2 months ago


Butler, Pennsylvania, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Cashier and Customer Service Representative to join our team at Michaels Stores. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to all customers, responding to their needs and resolving any issues in a professional and timely manner.
  • Cash Handling: Accurately process customer transactions, handle cash, credit card payments, and operate a point-of-sale system.
  • Merchandise Management: Maintain a high level of product knowledge, restock shelves, and ensure that the sales floor is well-organized and visually appealing.
  • Team Collaboration: Work collaboratively with other sales floor team members to achieve sales goals, provide support, and maintain a positive and inclusive work environment.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, responding to changing customer needs and priorities.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and basic math skills.
  • Physical Demands: Ability to stand for long periods, move throughout the store, and lift up to 25 pounds.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for benefits, including medical, dental, and vision insurance, and 401(k) plan.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
  • Team Environment: Collaborative and inclusive work environment with a focus on teamwork and customer satisfaction.


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