Certified Healthcare Assistant
2 weeks ago
Overview:
About Us:
University Clinical Health (UCH) stands as the premier independent faculty practice plan associated with the University of Tennessee Health Science Center. Our dedicated team of over 175 providers across 19 specialties is committed to delivering exceptional clinical care to the Mid-South community. As a non-profit organization, UCH prioritizes outstanding medical services tailored to meet the needs of our patients.
Role Overview:
The Certified Healthcare Assistant (CMA) is essential in managing both administrative and clinical responsibilities. Duties encompass patient check-in/out, appointment scheduling, and supporting physicians in providing high-quality care. Join us in enhancing the healthcare experience for our community.
Primary Responsibilities:
- Facilitate patient check-in/out processes
- Manage patient scheduling
- Handle precertifications and authorizations
- Process prescription refill requests
- Prepare patient charts
- Conduct phone triage
- Perform ECGs and basic lab tests
- Ensure regulatory compliance
- Maintain charge entry and coding accuracy
- Execute additional tasks as required
Qualifications:
- High school diploma or equivalent
- 2-4 years of administrative experience in a healthcare environment
- Medical Certification as a CMA or Phlebotomist
*Certification must be obtained within 90 days of employment*
Essential Skills:
- Expertise in scheduling
- Ability to make informed triage decisions
- Strong relationship-building skills
- Sound judgment and results-oriented approach
- Effective communication abilities
- Commitment to HIPAA and compliance standards
- Adherence to established policies and codes of conduct
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