Financial Services Representative

3 weeks ago


Canoga Park, California, United States OneMain Financial Full time

Empowering Customers through Financial Solutions

We are seeking a highly skilled and motivated Loan Sales Specialist to join our team. As a key member of our organization, you will play a vital role in empowering customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.

About the Role

  • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service to customers
  • Exceed customer expectations through ease, empathy, and encouragement, delivering results related to individual and branch goals
  • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
  • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
  • Engage with customers and other departments through multiple technological channels, including phone, email, chat, and our in-house systems
  • Exhibit passion for achievement, bringing an internal drive to succeed and goal-oriented attitude
  • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms, and their options

What We Offer

A competitive annual salary range of $38,400 - $44,800, depending on skills and experience, plus additional compensation opportunities based on individual and company performance.

Benefits

  • Comprehensive health and wellbeing options, including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k) plan
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance, prorated based on start date
  • Paid holidays (7 days per year, based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)


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