Financial Services Representative
3 weeks ago
Empowering Customers through Financial Solutions
We are seeking a highly skilled and motivated Loan Sales Specialist to join our team. As a key member of our organization, you will play a vital role in empowering customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.
About the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service to customers
- Exceed customer expectations through ease, empathy, and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat, and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal-oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms, and their options
What We Offer
A competitive annual salary range of $38,400 - $44,800, depending on skills and experience, plus additional compensation opportunities based on individual and company performance.
Benefits
- Comprehensive health and wellbeing options, including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k) plan
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
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