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Maintenance Supervisor

2 months ago

Austin, Texas, United States Fairfield Residential Full time
About Fairfield Residential

At Fairfield Residential, we are a leading provider of multifamily housing solutions. Our company has a rich history of developing and acquiring over 1000 communities since 1985. We are proud to employ over 1,400 associates who are dedicated to delivering exceptional service to our customers across the nation.

About the Role

We are seeking a highly skilled and experienced Maintenance Supervisor to join our Property Management Team. As a key member of our team, you will be responsible for overseeing the overall appearance and maintenance of our apartment communities. This is a critical role that requires a strong leader who can motivate and develop a diverse team while ensuring the highest level of customer satisfaction.

Key Responsibilities
  • Property Maintenance
    • Perform, schedule, and supervise maintenance repairs throughout the property.
    • Schedule, monitor, and conduct preventative maintenance.
    • Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.
  • Operations
    • Use Yardi (or similar) property management software to manage open service repair requests.
    • Create and manage a budget while maintaining an accurate inventory of maintenance items.
    • Ensure that policies and procedures, as well as safety and compliance expectations, are met.
  • Team Management & Customer Service
    • Lead, motivate, and develop a successful, inclusive, and diverse property maintenance team.
    • Provide timely and constructive performance feedback and light mediation.
    • Deliver outstanding customer service to all residents.
Requirements
  • Three or more years' hands-on apartment or building maintenance experience required.
  • Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.
  • HVAC-EPA (Type II) or EPA Universal certification is required.
  • Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire.
  • Ability to read and comprehend budgets.
  • Supervisory experience required.
  • Experience with Yardi or other property management accounting software.
  • High school diploma or equivalent required.
  • Ability to read, write, understand, and communicate in English.
  • Experience using Microsoft Outlook, Word, and Excel.
  • Professional verbal and written communication skills.
  • Superior customer service skills, including the ability to manage difficult customers and/or situations.
  • A valid driver's license and reliable transportation is required.
  • Availability to be on-call and responsive to after-hour emergencies.
  • Ability to work a flexible schedule to include weekends, evenings, and holidays.