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Retail Store Director

2 months ago

Columbus, Ohio, United States Spectrum Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Spectrum. As a Retail Store Manager, you will be responsible for leading a team of sales representatives and customer service agents to achieve sales targets and provide exceptional customer service.

Key Responsibilities
  • Lead a High-Performing Team: Inspire and motivate your team to achieve sales targets and provide exceptional customer service.
  • Develop Sales Strategies: Collaborate with peers to develop and implement sales strategies that drive revenue growth and customer satisfaction.
  • Manage Store Operations: Oversee the day-to-day operations of the store, including inventory management, customer service, and sales performance.
  • Build Customer Relationships: Foster strong relationships with customers to understand their needs and preferences, and provide personalized solutions to meet their needs.
Requirements
  • Experience: 3-5 years of sales and customer service experience, preferably in a retail environment.
  • Technical Skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Travel: Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
  • Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.
  • Schedule: Travel and flexibility to support store hours as business needs dictate.
Preferred Qualifications
  • Education: Bachelor's Degree or equivalent work experience.
  • Management Experience: 1+ years of management experience in a retail or sales environment.
  • Telecommunications/Wireless Experience: 1-3 years of experience in the telecommunications or wireless industry.
About Spectrum

Spectrum is a leading provider of telecommunications and entertainment services, serving over 32 million customers across 41 states. We are committed to delivering exceptional customer service and providing innovative solutions to meet the evolving needs of our customers.