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Technical IT Support Professional
1 week ago
We are one of the leading providers of digital and AI infrastructure in the world. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.
Required Skills and QualificationsTo succeed in this role, you should have:
- 3 years desktop/technical Windows support experience.
- ServiceNow ticketing system (or similar ticketing system).
- Office 365 support.
- Windows troubleshooting, diagnosing, imaging/deployment and software installation.
- Installation/Troubleshooting of Software/Hardware.
- Proven customer service background.
- Able to comprehend and follow verbal and written technical instructions and scripts.
- A+ certification or equivalent skill set.