Franchise - CSP/Receptionist

3 weeks ago

Middlebury village, Vermont, United States H&R Block Full time

Job Summary

We are seeking a highly skilled and organized CSP/Receptionist to join our team at H&R Block. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and personalized experience.

Key Responsibilities

  • Greet clients in a friendly and inviting manner, making them feel welcome and valued.
  • Match clients with the best-suited tax professional for their needs, ensuring their concerns are addressed and their expectations are met.
  • Schedule clients according to their preferences, ensuring their time is valued and respected.
  • Handle client exits by ensuring all current and future needs are met, providing a smooth transition and maintaining a positive relationship.
  • Maintain office cleanliness and organization of resources with team members, ensuring a productive and efficient work environment.

About H&R Block

H&R Block is a leading provider of tax preparation and financial services, dedicated to helping individuals and businesses achieve their financial goals. We are committed to providing exceptional service, expertise, and support to our clients, and we are seeking like-minded individuals to join our team.

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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