Full Stack Cloud Communications Specialist

1 week ago


Edison, New Jersey, United States Syntricate Technologies Full time
Enterprise Cloud Solutions Designer

We are seeking an experienced Enterprise Cloud Solutions Designer to join our team at Syntricate Technologies in Edison, NJ.

About the Role:

  • Design and implement enterprise cloud solutions using platforms like Five9, NICE CXone, and Genesys Cloud.
  • Leverage expertise in cloud contact center design and implementation to drive business growth.
  • Collaborate with stakeholders to develop strategic solutions that meet customer needs.

Key Responsibilities:

  • Solution design and implementation experience in Cloud Contact Center such as Five9, NICE CXone, Genesys Cloud.
  • At least one year of experience in Cloud Contact Center design and implementation.
  • Ability to layout design approach for integrating Cloud Contact Center with Enterprise Business Applications.
  • Ability to conduct solution reviews with customer's leadership team and Architecture Board.
  • Ability to design the solution in compliance with customer's security standards.
  • Ability to callout risks if any in the early stage of the project.
  • Ability to mentor or guide implementation team.
  • Design - Accountable IT team member for cloud contact center (CCaaS) architecture and standards development.
  • Creating approach to Configure inbound phone numbers (National tollfree and DID numbers), Configure Caller ID display for outbound calls
  • Review of BYOC (Bring Your Own Carrier) trunks for inbound and outbound voice
  • Collaborate with integration partners for setting up SIP trunk over internet.
  • PI consultancy for Customer to enable Live Chat links on the web portals and apps
  • Responsible for leadership and delivery of project-based assignments that encompass system architecture, proof-of-concept and deployment
  • Strong customer relationship skills and willingness to lead customers through successful challenging projects which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
  • Develop and implement Use cases
  • Strategy for Go-live support and stabilization.
  • Help in reviewing performance and capacity requests as well as design solution resolution.

Requirements:

  • Minimum 12-20 years of experience in Cloud Contact Center design and implementation.
  • Strong technical knowledge of cloud contact center platforms.
  • Excellent communication and collaboration skills.

Salary Range:

$120,000 - $180,000 per annum, depending on experience.



  • Edison, New Jersey, United States ApTask Full time

    About CompanyApTask is a leading global provider of workforce solutions and talent acquisition services. Dedicated to shaping the future of work, we offer a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask...


  • Edison, New Jersey, United States TEPHRA Full time

    At TEPHRA, we're seeking a seasoned Big Data Cloud Architect to lead the full lifecycle of our cloud-based solutions. This includes requirements analysis, platform selection, technical architecture design, application development, testing, and deployment in cloud infrastructures.We're looking for someone with advisory and thought leadership skills on...


  • Edison, New Jersey, United States Orion Innovation Full time

    Job Title: Cloud Computing SpecialistEstimated salary range: $100,000 - $140,000 per year.About the Job:We are seeking a highly skilled Cloud Computing Specialist to join our team at Orion Innovation. As a key member of our cloud computing team, you will be responsible for designing, building, and maintaining cloud-based infrastructure and applications that...


  • Edison, New Jersey, United States TEPHRA Full time

    Job Requirements:We are looking for a skilled Cloud Infrastructure Strategist to join our team at Tephra. As a key member of our Analytics & Insights (A&I) Services, you will play a critical role in helping organizations provide insights that enable smart decisions across functions.A&I helps organizations analyze their operational, business, and external...


  • Edison, New Jersey, United States Diverse Lynx Full time

    Job Title: Cloud Architect SpecialistAbout the Role:We are seeking a highly skilled Cloud Architect Specialist to join our team at Diverse Lynx LLC. As a key member of our organization, you will be responsible for designing and implementing secure, scalable, and high-performing cloud infrastructure solutions using Google Cloud Platform (GCP) services.Key...


  • Edison, New Jersey, United States Diverse Lynx Full time

    Job DescriptionWe are seeking an experienced Cloud Security Specialist to join our team. As a Cloud Security Specialist, you will be responsible for designing, implementing, and managing the security architecture of our cloud infrastructure.ResponsibilitiesDevelop and implement a comprehensive cloud security strategy aligned with the organization's business...


  • Edison, New Jersey, United States The Dignify Solutions LLC Full time

    Job Title: Cloud Integration SpecialistWe are seeking a highly skilled Cloud Integration Specialist to join our team at The Dignify Solutions LLC. As a key member of our integration team, you will design and implement integration solutions around Microsoft platform, focusing on the Azure ecosystem.Key Responsibilities:Design and develop system integrations...


  • Edison, New Jersey, United States Orion Innovation Full time

    Job Overview:As a Senior Cloud Infrastructure Specialist at Orion Innovation, you will be responsible for designing and implementing scalable and secure cloud infrastructure solutions. Our ideal candidate has a strong background in cloud computing and experience working with Azure platform.Responsibilities:Design and implement cloud infrastructure solutions...


  • Edison, New Jersey, United States Randstad Full time

    Join Our TeamWe are seeking a Cloud Native Database Specialist to join our team in Edison, New Jersey. This is a temp to perm hybrid opportunity with a salary range of $70-$80 per hour.The successful candidate will have 7-10 years of relevant experience and be proficient in Oracle database development, including database design, SQL, PL/SQL, and optimization...


  • Edison, New Jersey, United States TEPHRA Full time

    Job Title: Full Stack Java Developer - Patient Monitoring Expert**Job Summary:**We are looking for a talented Full Stack Java Developer to join our team as a Patient Monitoring Expert. You will work closely with our cross-functional team to develop mobile apps and microservices for use in patient monitoring systems. Your expertise in Java, web services, and...


  • Edison, New Jersey, United States Wakefern Food Corp. Full time

    Wakefern Food Corp. is seeking a Senior Full-Stack Developer to join their Loyalty and eCommerce selection/fulfillment software engineering team.Estimated salary: $120,000 - $180,000 per year.Job DescriptionThe ideal candidate will have strong knowledge of Java, JavaScript, CSS, Angular, and SQL. Experience with web development, RESTful APIs, and...


  • Edison, New Jersey, United States Diverse Lynx Full time

    Job OverviewWe are seeking a highly skilled Cloud Oracle Database Specialist to join our team at Diverse Lynx LLC. This is a full-time, permanent position that requires 8-12 years of experience in Oracle database administration.About the RoleThe successful candidate will have extensive experience working with Golden Gate and AWS. They will be responsible for...


  • Edison, New Jersey, United States TEPHRA Full time

    Job Title: Oracle Cloud SCM Functional SpecialistJob Summary:We are seeking an experienced Oracle Cloud SCM Functional Specialist to join our team at TEPHRA. As a key member of our implementation team, you will be responsible for providing functional expertise in Oracle Cloud SCM to our clients.Key Responsibilities:Work directly with business users as an...


  • Edison, New Jersey, United States Diverse Lynx Full time

    About the RoleWe are seeking an experienced Cloud Security Specialist to design, implement, and manage the security architecture of our cloud infrastructure. The ideal candidate will possess a deep understanding of cloud security practices, risk management, and compliance requirements.Key ResponsibilitiesDevelop and implement a comprehensive cloud security...


  • Edison, New Jersey, United States Syntricate Technologies Full time

    Job Overview: We are seeking an experienced Exstream Cloud Developer and Orchestration Specialist to join our team at Syntricate Technologies. In this role, you will play a key part in designing, developing, and deploying CCM applications using the Open Text Exstream Cloud Native platform.Estimated Salary: $125,000 per year.Key Responsibilities:Design and...


  • Edison, New Jersey, United States ApTask Full time

    As a Cloud Architect Specialist at ApTask, you will be responsible for designing and implementing secure, scalable, and high-performing cloud infrastructure solutions using Google Cloud Platform (GCP) services like Compute Engine, Cloud Storage, and Kubernetes Engine. You will work closely with our talented team of engineers and consultants to evaluate...

  • Automation Engineer

    3 weeks ago


    Edison, New Jersey, United States Diverse Lynx Full time

    About Diverse Lynx LLCDiverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company.Salary InformationWe offer an estimated annual salary of $90,000 to $120,000 based on industry standards and location considerations.Job DescriptionAs a Full-time Automation Engineer - Full Stack, you...


  • Edison, New Jersey, United States TEPHRA Full time

    TEPHRA's Cloud Architect Role: We are looking for a seasoned Cloud Architect to join our team and help us drive our cloud strategy forward. As a key member of our technical leadership team, you will be responsible for designing and implementing cloud-based solutions that meet our clients' evolving needs. If you have a strong background in cloud computing and...


  • Edison, New Jersey, United States Diverse Lynx Full time

    We are seeking an experienced Senior Engineer to lead the development of software solutions for our manufacturing department. This is a full-time opportunity based in Edison, NJ.The ideal candidate will have 10+ years of experience in full-stack software development and a strong proficiency in programming languages such as Python, Java, or C++. They should...


  • Edison, New Jersey, United States Diverse Lynx Full time

    Job Title: Cloud Infrastructure Security SpecialistAbout Us:Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company.Salary: $120,000 - $180,000 per yearJob Description:We are seeking a skilled Certificate Engineer to join our team. As a key member of our security operations...