Senior Agile Product Owner

4 days ago

San Antonio, Texas, United States USAA Full time
About the Role

USAA is seeking a highly skilled Senior Agile Product Owner to join our Funds Availability Team. As a key member of our team, you will play a critical role in building the infrastructure and application to support funds availability and account restriction maintenance.

Key Responsibilities
  • Work closely with our technology, design, and data analytics teams to build and enhance funds availability applications.
  • Act as the 'voice of the end-user' bringing a data-driven approach to experience improvement decisions and impediment removal.
  • Establish a Bank agile team culture routed in transparency and learning, for seeking opportunities for testing & learning, continuous experience & process improvement, and quality.
  • Identify regulatory and/or operational gaps within the processes to mitigate key risks associated with financial, reputational or member harm.
  • Work directly with the Bank agile team to prioritize work to derive business outcomes while delivering on Bank agile team commitments and ensuring the voice of the customer is strongly represented.
  • Accountable for making decisions and prioritizing the Bank agile team backlog to drive business outcomes in service to the Business strategy.
  • Acts as 'voice of the end-user'. Brings a data-driven approach to decisions and impediment removal including strategic priorities and funding allocation.
  • Set product / value stream direction and ensures it is aligned with key stakeholders across the organization.
  • Establishes a Bank agile team culture routed in transparency and learning, for seeking opportunities for testing & learning, continuous Bank agile team/process improvement and quality.
Requirements
  • Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
  • Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe).
  • Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
  • Advanced knowledge and demonstrated use of Process Engineering methodologies.
  • Solid understanding of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations.
  • Communicates difficult concepts and negotiates with others to adopt a different point of view.
Preferred Qualifications
  • Experience with core banking systems to include FIS (Fidelity).
  • Experience with risk management principles and processes including process risk assessment, controls, issue management, performance reporting, and linkage to key risk indicators and risk statements.
  • Demonstrated ability to influence partners to achieve business results and proactively lead indirect teams against challenging initiatives.
About USAA

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

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