Retail Sales Associate

2 months ago


Hercules, California, United States Big Lots Full time

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Big Lots. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.

Key Responsibilities

  • Customer Service
    • Greet and assist customers in a friendly and professional manner.
    • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Store Operations
    • Maintain a clean and organized store environment, including the sales floor, stockroom, and break room.
    • Restock shelves and merchandise as needed.
    • Participate in visual merchandising and display maintenance.
  • Point of Sale Operations
    • Operate a cash register and process transactions accurately and efficiently.
    • Handle customer returns and exchanges in a professional and courteous manner.
  • Freight and Stocking
    • Unload and stock merchandise from delivery trucks.
    • Participate in inventory management and cycle counts.
  • Teamwork and Communication
    • Work collaboratively with other sales associates and store leadership to achieve sales goals and maintain a positive store environment.
    • Communicate effectively with customers and colleagues to ensure a seamless shopping experience.

Requirements

  • Age
    • Must be at least 16 years of age.
  • Customer Service and Communication Skills
    • Strong customer service and communication skills required.
  • Availability
    • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Physical Demands
    • Ability to lift, carry, push, and pull a minimum of 50 pounds.
    • Ability to stand for long periods of time and move freely throughout the store.
  • Education and Experience
    • Basic English literacy and math skills required.
    • Prior retail experience preferred.

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