Retail Sales Associate
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Big Lots. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.
Key Responsibilities
- Customer Service
- Greet and assist customers in a friendly and professional manner.
- Respond to customer inquiries and resolve issues in a timely and efficient manner.
- Store Operations
- Maintain a clean and organized store environment, including the sales floor, stockroom, and break room.
- Restock shelves and merchandise as needed.
- Participate in visual merchandising and display maintenance.
- Point of Sale Operations
- Operate a cash register and process transactions accurately and efficiently.
- Handle customer returns and exchanges in a professional and courteous manner.
- Freight and Stocking
- Unload and stock merchandise from delivery trucks.
- Participate in inventory management and cycle counts.
- Teamwork and Communication
- Work collaboratively with other sales associates and store leadership to achieve sales goals and maintain a positive store environment.
- Communicate effectively with customers and colleagues to ensure a seamless shopping experience.
Requirements
- Age
- Must be at least 16 years of age.
- Customer Service and Communication Skills
- Strong customer service and communication skills required.
- Availability
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Physical Demands
- Ability to lift, carry, push, and pull a minimum of 50 pounds.
- Ability to stand for long periods of time and move freely throughout the store.
- Education and Experience
- Basic English literacy and math skills required.
- Prior retail experience preferred.
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