Receptionist for Medical Facility

1 week ago


Granger, Indiana, United States DaMar Staffing Full time
Job Overview
Company Profile- Healthcare organization providing assisted living and memory care services.

Position Summary- The role involves delivering essential administrative support to residents, visitors, and both internal and external personnel.

Key Responsibilities
  • Manage the telephone switchboard to receive, screen, and redirect calls, offer information, and address inquiries; take messages as necessary.
  • Monitor and respond to all voicemails, including those received via email.
  • Greet residents and guests in a professional and courteous manner; guide or escort individuals to their destinations.
  • Conduct daily check-in and check-out for residents; ensure accurate signing in the front desk log.
  • Document daily safety reports and resident incidents; maintain snow log reports when required.
  • Oversee the Nurse Call system and respond appropriately.
  • Input transportation and work order requests into the system as needed.
  • Sort and distribute all mail, internal communications, and packages to residents and staff.
  • Coordinate reservations for the private dining area for residents and their guests.
  • Familiarize oneself with emergency call systems and procedures (fire, medical, and police).
  • Keep the immediate supervisor informed of any significant situations or unusual matters that arise.
  • Refer potential residents and families to the leasing team.
  • Distribute applications to prospective employees.
  • Perform additional duties and special projects as assigned.
Required Qualifications
  • High School diploma or equivalent; three to five years of relevant experience or training.
  • A minimum of three years of office experience.
  • Experience with elderly populations is advantageous.
  • Intermediate proficiency in computer skills, particularly with Microsoft Office Suite.
  • Exceptional customer service skills, along with patience and empathy.
  • Ability to respond to emergencies calmly and effectively.
  • Standard working hours: Monday to Friday, 8:30 AM to 4:30 PM.
  • Competitive hourly wage ranging from $14.00 to $16.00, along with health insurance and benefits.


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